99ko Terms and Conditions — Know this before you start

1. General Rules

By using the 99ko website (hereinafter referred to as "we", "the platform", or "99ko"), you are considered to have agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our platform.

These Terms and Conditions constitute a legally binding agreement between 99ko and all its users. By registering on 99ko, you are agreeing to all of these terms.

99ko is strictly for users aged 18 and above. Minors are not permitted to use this platform under any circumstances. Providing a false date of birth during registration will result in permanent account termination and forfeiture of all winnings.

2. Account Policy

Each individual may only register one account on 99ko. If multiple accounts are found under the same person's name, all accounts will be permanently closed. Providing accurate and truthful information at the time of registration is mandatory.

• Keeping your account password confidential is your responsibility. Do not share it with anyone.
• Transferring or selling your account to a third party is strictly prohibited.
• A copy of your national ID card or passport may be requested for account verification.
• If suspicious activity is detected, 99ko may suspend an account at any time.
• If you need to update the information on your account, please contact our support team.

3. Deposit & Withdrawal Policy

99ko supports deposits and withdrawals via Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket. All financial transactions are secured with SSL encryption.

• Minimum Deposit Amount & Maximum Limit Deposit Full details are provided on the page.
• Withdrawal requests are typically processed within 5–30 minutes.
• Account verification must be completed before withdrawals can be made.
• Withdrawal Limits & Processing Times Withdraw Available on the page.
• 99ko is committed to complying with international anti-money laundering regulations.
• The mobile number used for deposits and withdrawals must match the registered number on the account.

4. Bonus & Promotion Terms

99ko's Promotions The page features a variety of bonus offers — welcome bonus, daily cashback, reload bonus, and more. Each bonus comes with its own terms and conditions.

1. Claiming a bonus means you agree to the associated wagering requirements.
2. Bonus funds cannot be withdrawn directly — the required wagering conditions must be met first.
3. If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
4. Claiming bonuses from multiple accounts on the same IP address or device is not permitted.
5. 99ko reserves the right to modify or cancel any bonus offer at any time.
6. Bonuses have a limited validity period — they will expire if not used within the specified timeframe.

5. Gaming Rules

All games on 99ko — slots, fish games, bingo — are powered by fully fair and transparent algorithms. Every game outcome is determined by an RNG (Random Number Generator).

• Any attempt to interfere with or manipulate game outcomes is strictly prohibited.
• If a game is interrupted due to a technical issue, 99ko will make a decision based on the circumstances of the situation.
• Using bots, scripts, or any automated software to play games is strictly prohibited.
• If a software error is detected in any game, 99ko reserves the right to void all bets placed in that round.
• 99ko reserves the right to update or remove any game at any time to improve the gaming experience.

6. Data Privacy

99ko takes the protection of your personal data seriously. Our full Privacy Policy Privacy Policy Full details are available on the page.

• Your information will never be sold to any third party.
• Limited information may be shared for security verification and legal purposes.
• Please refer to our Privacy Policy for full details on our cookie practices.

7. Responsible Gaming

99ko believes in responsible gaming. We want you to play for fun, not under pressure. To learn more, visit our Responsible Gaming Visit the page.

• You can set a deposit limit on your account at any time.
• You can deactivate your account for a set period using the self-exclusion feature.
• If you are experiencing any gaming-related issues, please contact our support team.

8. Account Closure & Suspension

99ko reserves the right to temporarily suspend or permanently close any account at any time for any of the following reasons:

• If any part of these terms is violated.
• Providing false information when creating an account or being dishonest during the verification process.
• If found to be involved in fraud, hacking, or any other dishonest activity.
• Misuse of the bonus system or use of bots.
• When required by authorities for legal or regulatory reasons.

Any remaining valid balance is generally refunded upon account closure; however, it may be forfeited in cases of fraud.

9. Dispute Resolution

If you have a dispute or complaint, please reach out to our customer support team first. We always aim to resolve issues in a friendly and amicable manner.

• An initial response will be provided within 72 hours of submitting a complaint.
• Complex disputes may take up to 14 business days to resolve.
• 99ko's decisions are final and binding.

10. Terms Change Policy

99ko reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or an on-platform notification.

Continuing to use the platform after any changes means you accept the updated terms. We recommend reviewing this page regularly.